---
title: "Plans, upgrades, and top-ups"
category: "Credits & billing"
source: "https://getbloggable.com/help/plans-and-billing"
updated: 2026-10-22T10:34:36.448Z
---

# Plans, upgrades, and top-ups

Billing sits on the **account** and is shared by everyone on it. Compare tiers on **Plans**; manage your own on **Settings → Billing**.

## What a plan sets

- Your **monthly credit allowance**
- How many **blogs** and **team seats** you get
- **Storage** for uploaded media
- Which **features** are unlocked — custom domains, content sources, white-label, and so on
- The **rate you pay for top-up credits** (cheaper per credit on higher tiers)

Tiers run **Starter → Growth → Pro → Agency**. Prices, allowances and limits are live on the **Plans** page and on **Settings → Billing** for your own account — those are the authoritative numbers, and they're not repeated here so this article can't go stale on you.

## Add-ons

Some things are bought separately rather than by moving tier — an extra blog, autopilot capacity, white-label. When you only need one more of something, an add-on is usually cheaper than the next tier up. Add-on prices vary by plan.

## Upgrading, downgrading and top-ups

- **Upgrade** at any time to raise your allowance and limits.
- **Top-ups** buy one-off credits without changing your plan. Unlike the monthly allowance, top-up credits carry across billing cycles.
- **Downgrading** reduces your limits at the next cycle. It won't tombstone your blog addresses — a downgrade never costs you a URL.

## Payments

Stripe handles everything. Cards, invoices, receipts and cancellation are all in the billing portal, reachable from **Settings → Billing**. Bloggable never stores your card details, and neither Joe nor our support team can see them.

We can sell in several currencies. Which ones are available depends on the plan — a currency is only offered where a real price exists for it, so what you see quoted is what you'll be charged.

## Trials, cancellation and account lock

Accounts start on a trial. When a trial ends without a plan, or a subscription lapses, the account **locks**: the app pauses and you're sent to **Plans** to reactivate. Your content is not deleted — it's waiting for you.

While locked:

- Joe stays available, read-only.
- **You can still reach a human.** Escalation to support is deliberately kept open on a locked account, because billing trouble is the most likely reason you'd need one.

Cancelling is done through the Stripe portal and takes effect at the end of the period you've paid for.

## If billing looks wrong

If your credits didn't reset when they should have, or your plan shows the wrong state after a payment, tell support rather than working around it — those are usually fixable in minutes at our end. See *Getting support*.
